Help & Support

Contact Us
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Brand Name: Rivans Sports Wear
Email: support@rivanssports.com.com
Phone: +91 9074524882

Registered Address:
RV INDUSTRIES PVT LTD

NANDAVANAM THIRUVANANTHAPURAM
KERALA – 695014
INDIA

Frequently Asked Questions (FAQ)
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Q: What do I do if I don’t receive order confirmation?  
A: As soon as you place an order, you should receive an email confirmation. If you don’t receive it within a few hours, please contact us.

Q: What is the typical delivery time for orders?  
A: Delivery timelines depend on your location. Please refer to the shipping policy for estimated delivery times.

Q: I received a damaged or incorrect product. What should I do?  
A: Please contact us immediately with your order number and photos of the issue. We will assist you and guide you through exchange/return if applicable.

Q: Can I cancel my order after placing it?  
A: Order cancellation depends on the order status or customisation type. customised orders cannot be cancelled.. Please contact us ASAP — if the order hasn’t been shipped, we may be able to cancel or modify it.

Other Useful Pages / Links
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- Privacy Policy  
- Shipping & Returns Policy  
- Terms & Conditions  

Why Choose Rivans Sports Support?
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- Registered company with transparent details  
- Prompt and helpful customer support  
- Clear communication regarding orders, shipping and returns  
- Aim to ensure customer satisfaction and trust